Frequently Asked Questions

We schedule a visit, walk the space with you, discuss your goals, and provide a clear written quote to review together and discuss any questions you may have. No surprises, no pressure — just honest guidance and transparent pricing.
Our goal is to provide you with an estimate at the time of our initial meet and project review when it is possible. Our objective is to walk through the estimate with you in person and discuss any questions you may have.
Most interior projects take one to three days depending on job size and prep work. Exterior timelines vary with weather. We give you a realistic schedule upfront and stay on track.
Every project includes surface prep, minor repairs, priming where needed, premium paint, clean lines, and a clean job site at the end of each day. At the end of the project, your home will be as clean or better than before we arrived.
Not necessarily. Many clients provide access and go about their day. We’re fully insured and treat your home with care. We do prefer that the client is there when we begin on the first day to do a final review of the work to be done and discuss timelines.
Floors, furniture, and fixtures are fully protected. All floors and furniture will be covered with drop cloths to ensure there is no damage. All light switch, plug covers & vent covers are removed. We tidy as we go and aim to leave your home as clean or cleaner than we found it.

We handle patching, sanding, caulking, and priming. You don’t need to worry about the technical prep — that’s our craft.
Yes. We do need you to remove any pictures or paintings from the walls. We also ask that clients clear at least a 2-foot gap between the walls that need to be finished to ensure that we can properly move about the room and complete the finishing. If there are any challenges with this, we can discuss with you ahead of beginning the project
We use premium, durable paints from trusted brands that perform well in Toronto’s climate. We choose products based on your space and long‑term durability. Benjamin Moore and Sherwin Williams are the manufacturers we work with most but can also work with other manufacturers by request.
They are low‑odour, healthier paint options ideal for bedrooms, nurseries, and anyone sensitive to fumes. These are a preferred option for our customers and are available from all of the major paint manufacturers.

Yes. Humber Bay Painting Co. carries full liability insurance and WSIB coverage for our employees. Our painters are trained professionals —no shortcuts. Our Insurance documents and business registration are available for review in our documents section
Proper prep, premium materials, and meticulous application are key. We don’t rush, and we don’t cut corners.
We’re a company built on craftsmanship, reliability, and neighbour‑to‑neighbour trust. Our focus is on a polished low hassle experience with dependability, clear communication, and a finish that elevates your home.

Absolutely. We offer guidance based on lighting, architecture, and the character of your home. Full colour consultations are available if you want deeper support. Colour fans and paint visualizers will also be available to assist.
Yes — we can provide sample swatches to place on your walls so you can see how colours behave throughout the day.
We use the right primers and techniques to ensure smooth, even coverage. Dark colours, brick, paneling, and textured walls are all within our wheelhouse.

A quick tidy, removal of pictures and small personal items is helpful. We also ask that furniture be moved at least 2 feet from the walls to allow for us to move in the space while painting. If this is a challenge, we can discuss how we can help. We take care of the rest.
Floors, furniture, railings, and fixtures are fully covered. We work in a clean manner and with respect to your home from start to finish.
Minor repairs are included. If we discover something larger, like water damage or drywall replacement — we’ll discuss options before moving forward. This is usually covered in the estimate stage.
We love animals and would be happy to meet your pet. While the project is under way, we do ask that your pet is given an area where they can be comfortable and can relax and be as stress free as possible during the process.

Most Toronto homes benefit from repainting every 5–8 years, depending on exposure and materials used.
We only paint in conditions that ensure proper adhesion and durability. If weather shifts, we adjust the schedule to protect your home and the finish.
Yes. We handle a wide range of exterior surfaces with the right prep and coatings for each.

Pricing is based on size, prep work, number of coats, and product selection. We provide a detailed written quote so everything is clear at time of estimate.
Yes — a deposit is required to secure your booking and purchase materials.
We accept e‑transfer, credit card, and business invoicing for commercial clients. We will collect the final payment at project completion.
Yes. We do offer a 5% discount for our customers over 65 years old
We do offer a referral program for our existing customers. For any referral that leads to an estimate, the referring customer will receive a $25 Amazon gift certificate.

Yes. We stand behind our work with a written workmanship warranty. If something isn’t right, we make it right.
Gentle cleaning, no harsh chemicals, and a little patience while the paint cures. A little soap and warm water will take care of most surfaces once the paint is cured.
Reach out anytime. We’re local, responsive, and committed to your satisfaction.